Store Key Holder

Why Goodwill?

When you join Goodwill, your work goes beyond a paycheck. Every shift helps support programs that change lives—job training, digital skills, disability assistance, and high school diplomas for adults. Your leadership directly contributes to strengthening individuals and communities.

About the Role

The Store Key Holder is a full-time, hourly management position within the Retail Operations team. This role assists the Store Manager and Assistant Manager with daily store operations, team supervision, and operational excellence. The Key Holder also plays an important role in developing employees, clients, and volunteers in support of Goodwill’s mission.

Key Responsibilities

• Assist store leadership in delivering excellent customer service and maintaining clean, safe facilities

• Support inventory management using data-driven performance insights

• Oversee product logistics including sorting, pricing, stocking, and use of equipment such as pallet jacks

• Ensure accurate cash handling, reporting, daily deposits, and audits

• Train, supervise, and support team members while identifying opportunities for growth and development

• Assist with scheduling, supply management, branding standards, security, and donation processing

• Communicate effectively with team members and participate in store meetings and Goodwill events

• Perform janitorial tasks and maintain a positive experience for customers and donors

Qualifications

• Ability to read, write, and communicate effectively in English

• Strong interpersonal skills with the ability to work with diverse populations and abilities

• Basic computer skills, including Microsoft Office

• Reliable transportation

• High school diploma or equivalent preferred

• Employment offer contingent upon successful completion of a drug test and criminal background check

Physical Requirements & Work Environment

• Ability to bend, twist, squat, kneel, reach, push, and pull

• Ability to lift up to 40 pounds independently; team lift or equipment used for heavier items

• Work performed primarily indoors with occasional exposure to outdoor temperatures

• Exposure to occupational allergens such as dust, animal hair/dander, perfumes, and mold

• Moderate noise level

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Why Join Us? – Benefits

Full-Time Employees Receive:

• Competitive wages & bonus eligibility

• Annual merit increase eligibility

• Paid sick time, paid vacation, and 10 paid holidays

• Medical, dental, vision, HSA, and life insurance

• Retirement plan

• Employee health clinics

• Student loan forgiveness eligibility

• Employee discount

• Mileage reimbursement

Inclusive Workplace Commitment

Goodwill embraces a wide range of backgrounds, including individuals with prior involvement in the criminal justice system. Fair chance employment is part of our mission.

Goodwill Industries, Inc. and Goodwill Educates, Inc. are Equal Opportunity Employers and prohibit discrimination or harassment of any kind.

Interested candidates should apply online today!