Medical Receptionist

About the Role

As a Medical Receptionist, you will be the face of the clinic—greeting patients, managing front desk operations, and supporting clinical staff to ensure smooth day-to-day workflows. This role requires professionalism, attention to detail, and the ability to thrive in a fast-paced healthcare environment with frequent interruptions.

Key Responsibilities

• Greet and assist patients, families, and visitors in a courteous and professional manner

• Answer and direct phone calls and respond to inquiries accurately

• Schedule appointments and manage patient check-in and check-out processes

• Maintain accurate patient records and documentation

• Use clinic computer systems and office equipment efficiently

• Handle multiple tasks simultaneously while maintaining accuracy and attention to detail

• Communicate effectively with clinical staff and hospital personnel

• Maintain patient confidentiality and uphold clinic standards

• Demonstrate a positive attitude and professional demeanor at all times

Qualifications

Education

• High school diploma or equivalent

• Medical receptionist training preferred

Experience

• Experience in a clinical setting, medical office, or clinic preferred

• Computer proficiency required

Licensure/Certification

• None required

Mental & Physical Requirements

• Ability to follow oral and written instructions

• Strong concentration, accuracy, and attention to detail

• Ability to handle pressure, frequent interruptions, and public interaction

• Courtesy, tact, and professionalism when dealing with patients and staff

• Ability to make occasional independent decisions

• Ability to lift 20 pounds or more

• Manual dexterity, eye/hand coordination, and ability to distinguish letters and symbols

• Ability to operate office equipment such as computers, phones, copiers, and calculators

• Normal vision range and corrected hearing within normal limits

• Ability to work under varying conditions and occasionally irregular hours

Why Join Us?

• Be part of a patient-focused healthcare team

• Work in a professional, supportive clinic environment

• Enjoy a full-time daytime schedule

• Make a meaningful impact on patient experiences and care delivery

How to Apply

Interested candidates are encouraged to apply online through the hospital’s employment portal. Qualified applicants will be contacted regarding next steps in the hiring process.