Donation Attendant

About the Role

The Donation Attendant plays a key role in Goodwill’s mission by supporting day-to-day, mission-integrated store operations. This position is responsible for greeting donors, accepting and processing donated merchandise, and ensuring donations are handled efficiently and in accordance with Goodwill policies.

Under the direction of the Store Manager, the Donation Attendant is part of the Donated Goods Retail Operations team and may assist with training team members, clients, and volunteers. This role is ideal for individuals who enjoy working with the public, staying active, and contributing to a mission-driven organization.

Key Responsibilities

• Greet donors and customers and provide excellent customer service

• Accept, sort, and process donated items according to Goodwill guidelines

• Maintain accurate donation records and issue donation receipts

• Meet production standards for sorting, pricing, stocking, and pulling merchandise

• Perform basic calculations to track donations and production counts

• Ensure proper handling of donations, including use of pallet jacks when needed

• Load and sort materials in trucks, trailers, stores, or plants as assigned

• Maintain a clean, organized, and safe donation and processing area

• Perform light janitorial duties as assigned

• Assist with location security and maintaining adequate production supplies

• Support training of team members as needed

• Work collaboratively in a fast-paced, team-oriented environment

• Maintain punctual and dependable attendance

• Follow all safety procedures and report injuries immediately

• Perform other duties as assigned

Qualifications

• High school diploma or equivalent preferred

• Ability to read, write, and communicate in English

• Ability to pass skills and knowledge assessment testing

• Ability to pass a drug test and criminal background check

• Ability to multitask, make quick decisions, and work efficiently

• Friendly, positive, and professional demeanor

• Ability to work a flexible schedule, including nights and weekends

Physical & Work Environment Requirements

• Ability to twist, bend, squat, reach, stoop, kneel, crouch, push, and pull

• Ability to lift up to 40 pounds independently

• Ability to team lift or use equipment for items over 40 pounds

• Work environment includes indoor settings with occasional exposure to outdoor temperatures

• Exposure to occupational allergens such as dust, animal hair/dander, perfumes, and mold

• Moderate noise level

Why Join Goodwill?

Goodwill is more than a retail operation—it’s a mission. Revenue generated through donated goods supports:

• Employment services

• Digital skills training

• Career guidance programs

• Adult education and high school diploma attainment

When you work at Goodwill, your work directly supports individuals in building skills, finding employment, and improving their quality of life.

How to Apply

By responding to this posting, applicants authorize contact via email and/or text regarding this position. Interested candidates should apply through Evansville Goodwill Industries’ official application process.  Click here to apply online today!