As a Customer Service Specialist at German American Bank, you will play a key role in providing exceptional client experiences while assisting with daily banking transactions. You will be responsible for managing a cash drawer, verifying account information, processing deposits and loans, and identifying opportunities to enhance customer relationships. This position is perfect for someone who enjoys face-to-face client interactions, is detail-oriented, and thrives in a customer-focused environment.

Key Responsibilities:

• Welcome and assist clients with their financial transactions.
• Manage cash drawers with accuracy and efficiency.
• Educate clients on bank products and services, guiding them to the best financial solutions.
• Process deposits, withdrawals, and loan transactions while ensuring compliance with bank policies.
• Engage in meaningful conversations to build strong client relationships and identify financial needs.

Qualifications:

• Strong customer service skills with a friendly and professional demeanor.
• Ability to maintain confidentiality and work with accuracy.
• Strong listening and problem-solving skills to identify customer needs.
• Previous cash-handling or banking experience is a plus but not required.
• Bilingual or multilingual candidates are encouraged to apply.

Why Join Us?

German American Bank offers a supportive work environment with exceptional benefits, including:

• Medical, dental, and vision insurance
• 17 days paid time off, 11 paid holidays, and bereavement leave
• Paid parental bonding leave and education assistance program
• 401(k) match, stock purchase plan, and loan discounts
• Exclusive employee discounts on retail, vacations, phones, and more
• Wellness benefits and service awards

How to Apply:

Take the next step in your career by joining our customer-focused team at German American Bank. This position is located at:

📍 Northside Branch
1508 12th St, Tell City, IN 47586

Apply today and start your journey in financial services!