Customer Service Representative
American Family Insurance logo representing quality and reliable insurance solutions.

Customer Service Representative

American Family Insurance

Job Category: Business And Administration
Job Type: Full Time

Website American Family Insurance

As a Customer Service Representative at American Family Insurance, you will play a vital role in supporting our clients and sales team. You’ll provide exceptional customer service, help policyholders with their insurance needs, and contribute to a positive and professional office environment.

Key Responsibilities

  • Deliver outstanding customer support to policyholders in a professional and positive manner.
  • Assist clients with their insurance needs, including processing requests and inquiries.
  • Provide administrative support to the sales team to ensure seamless operations.
  • Manage multiple tasks efficiently, including prioritizing and time management.
  • Maintain a high level of organization to ensure customer satisfaction and office efficiency.

What We’re Looking For

  • Strong communication and interpersonal skills.
  • Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment.
  • Prior experience in customer service is a plus but not required.
  • A team player with a commitment to helping clients protect what matters most.

Work Schedule

  • Office hours: Monday – Friday, 8:30 AM – 5:00 PM.

Location

  • Positions available in Tell City, IN.

Compensation and Benefits

  • Paid vacation and holidays.
  • Opportunities for growth and professional development in the insurance field.
  • Fun and friendly work environment with regular company parties and incentive award trips.

Why Join Us?
Be part of a team that values community, growth, and collaboration. At American Family Insurance, we are dedicated to helping clients protect what matters most while providing a supportive and rewarding workplace for our employees.

How to Apply
Ready to take the next step in your career? Submit your resume to Cspauldi@amfam.com today!

We can’t wait to meet you!

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Posted 2 weeks ago